SALES - BASIC

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1: Selling to someone is a:: Easy Task
Skill
Difficult Task
Natural Thing To Do
A set Of Idea's
2: Sales people that are successful are generally are a type ___ personality.: A
B
3: If someone said "Your Product Is Over-priced" ,then the sales potential is over.: True
False
4: You have a greater chance to sell to someone if you:: Prepare
Be on time
Wear a suit
Be confident
Have a good price
5: It is important to gain information from someone you want to sell to, before you proceed to sell.: True
False
6: If you make someone feel important, then they will buy from you.: True
False
7: If you just met someone that you want to sell to, which of the following would be the first step/s you would take.: Learn about the persons family & hobbies
Ask questions about their company
Show them what a great product you have
Tell them you have a price that cannot be beat
Exchange small talk
2 & 5
3 & 4
8: People will buy from you because:: They like you
Hate you but like your product
Hate you but the price is right
You are good at selling
All of the above
9: It is better to ask questions, rather than wait for questions.: True
False
10: If you and a prospect have a question at the same time, who should ask it first?: You
Them
11: Can you sell something to someone who does not have the final decision?: Yes
No
12: It is always a good idea to inform a prospect about your company's problems to show your honesty.: True
False
13: Asking a prospect to comment on what you have explained & sold to them is important.: True
False
14: Question 13 above is a form of:: Trial close
Distracting them
Finding out about a competitor
None of the above
15: When a prospect say's "Explain To Me", that is a signal they are:: Stalling & not really interested
Want more information
Trying to get a better price
Ready to buy
Want to ask a question you do not have a answer for
16: Body Language is useful in sizing up a persons interest.: True
False
17: A good sales person should always be firm and never "bend" , when asked to reduce their price.: True
False
18: Every sales call should result in "some" commitment from the buyer.: True
False
19: Which word has the most "NO I am not going to buy" , in it?: Uncertain
Puzzled
Doubtful
Unclear
Hesitant
Concern
Dubious
20: Which should go first?: Presenting your product
What features are they interested in
21: If someone says "Your price is to high" , they want you to:: Leave now
Reduce your price
Ask what price they had in mind
Show them they are wrong
22: A tip someone is going to buy from you is that they are smiling.: True
False
23: If someone said " I am to busy to Talk to you" , You should:: Ask, to busy to save money?
Tell them busy people are our best customers!
Tell them you will contact them next week to discuss an idea you have to save money.
Move on to someone else.
24: If someone said " I will have to talk this over with my boss" , You should:: Say OK and leave
Suggest you both go show him
Make sure you have his name
Find out his title
25: If someone said "I want to think about it" , They are saying:: No
You need to sell me more
Ask me why
Please wait in the lobby until figure this out
Call me next week